Wifi point has no power or the light was turned off in the app.
Google wifi puck reset.
Google nest wifi and google wifi devices can be reset using.
Use for google wifi networks composed of only google wifi and onhub devices that are not set up in in the google home app.
With the google wifi app see who s connected run a speed test quickly troubleshoot and set up a guest network.
Resetting your google wifi wipes all data off the device.
There will also be a number next to it inside parentheses.
You may need to adjust the wan settings in the google wifi app.
To begin open up the google wifi app on your phone and tap the right hand side tab with the settings gear icon and three other circles.
Next tap on network settings.
You will have to factory reset at least one google wifi puck.
This can take up to 10 minutes.
If there s still no light contact wifi customer support.
Color what it means what to do.
Check that the power cable is properly connected to your wifi point and a working wall outlet.
In most cases you won t need to change your network configurations because google nest wifi and google wifi use dhcp a common internet connection protocol by default.
If your internet service provider isp requires a different protocol than dhcp like pppoe or uses static ips.
Your wifi points will restart and your wi fi network will be down until the wifi points fully turn on when the light is solid teal.
For any devices set up in the home app.
If your google wifi isn t working properly or you re going to send the device back to google you should perform a factory reset first.
But all of the common options are already there in the new google home app so it would be a good idea to jump on board before the old google wifi app is phased out.
Restore to factory defaults and remove all data from the google home app and cloud services.
After your google wifi points are set up the app will download and install the google wifi software which includes the latest features and security measures.
If your wifi point is already set up and the light is off check your light brightness settings in the app.
At the top tap on wifi points.
You may still need the google wifi app temporarily for a few minor things like managing dns.
What to know about migrating.
Google wifi is different.
